All return/exchange requests must be made within 30 days of the item's delivery. All items sent back must be in like new condition, unworn, unwashed, free of any odor, free of any human/animal hair, with all tags intact. There is no fee to ship an exchange to you but Topaz Temperance Clothing Co does not cover your shipping costs to return the item/s to us. Original shipping fee is nonrefundable.
Exchanges for a different size or item: The original item must first be shipped to and arrive at our location before the exchange can be sent out.
If an item is being returned for refund: The item must first be shipped to and arrive at our location before a refund can be provided. Please allow up to 14 business days for the amount to show on your account after the refund has been processed.
Mystery Bundles Bags are not eligible for return/exchange. All sales are final.
Simmer Bags are not eligible for return/exchange. All sales are final. Contact support if concerns of freshness or damage.
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